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Shipping and Delivery Policy

Last updated: 19 October 2026

ListenToMe sells digital passes. Nothing is shipped.

How a pass is delivered

A pass is added to your account as soon as the payment is confirmed, usually within a minute. It belongs to the account you are signed in with. Your end date is shown in Settings on the website.

If your pass is not added

If it is not added within an hour, contact us. If money left your account but no pass was added, the Refund and Cancellation Policy explains how we refund it.

Shipping

We do not ship physical goods, so there are no shipping charges and no delivery address is needed.

Contact

We read and answer every message ourselves.

You can also use the Contact page.